Coming up through the ranks I am a big proponent of participative management and leading by example. I try to stay involved with all members of the organization through frequent communications, either electronically or face to face. Our members know that I have a very open door policy and they can come to me anytime. I try to also spend time in the stations by just stopping by for a cup of coffee or by working a shift. These are great opportunities for communication and to get a real feel for the “pulse” of the organization.